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Will SECURE 2.0 Close the Coverage Gap?

Latest Perspectives

May 11, 2021

Last week, the House Ways and Means committee voted unanimously to advance SECURE 2.0 to be considered by the House, and it will no doubt pass this hurdle and move on to the Senate.

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DCIO Travel Policies

Publications & Research

May 10, 2021

In follow-up to our April 22nd Senior Executive Roundtable, the RLF conducted a short survey on DCIO members’ travel policies.

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DCIO Travel Policies

Latest Perspectives

April 27, 2021

Last week, the RLF hosted its 2021 spring DCIO Senior Executive Roundtable.  With leadership from 20 firms represented, the group shared perspectives on early 2021 sales activity, the increasing power of distributor home offices, potential staffing changes, engaging retail, retirement income product launches, and a whole host of other initiatives.

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Scaled Retirement and Wealth Advisory Firm Roundtable

Publications & Research

April 26, 2021

On March 18, 2021, the Retirement Leadership Forum and Wise Rhino Group hosted a virtual roundtable for Scaled Retirement Advisory…

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Recordkeepers’ SOC-2 Compliance

Publications & Research

April 23, 2021

The Retirement Leadership Forum conducted a short, member-requested survey to understand recordkeepers’ compliance with SOC-2 and other data security standards.…

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Planning Beyond the Pandemic: Large Market Recordkeeper RM Virtual Council

Publications & Research

April 22, 2021

On March 4th, the Retirement Leadership Forum hosted a virtual roundtable for its Large Market (>$50M in plan assets) Recordkeeper…

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Planning Beyond the Pandemic: Small Market Recordkeeper RM Virtual Council

Publications & Research

April 21, 2021

On March 4th, the Retirement Leadership Forum hosted a virtual roundtable for its Small Market (<$50M in plan assets) Recordkeeper…

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HSAs Continue Steady Growth

Latest Perspectives

April 13, 2021

On a recent call with a large asset management firm, the interviewee commented that, “we are looking for the next asset opportunity and we kind of put HSAs on the back burner last year; we need to look at it again.”  This sparked two thoughts for us at the RLF: (1) we haven’t heard a lot about HSAs since the pandemic started last year and (2) it’s definitely worth investigating how the accounts fared in 2020. 

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A Diverse, Growing Channel

Latest Perspectives

March 30, 2021

Last week, the RLF hosted a virtual roundtable for senior executives from Scaled Retirement Advisory Firms (SRAFs), also known as aggregator firms. Despite the pandemic, a majority of these firms delivered impressive results last year – on both the organic and acquisition growth front.

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The Power of Predictive Analytics in a Pandemic

Latest Perspectives

March 16, 2021

On March 4th, we held a virtual event with relationship management leaders from 15 of the top small market (under $50M) recordkeepers. As you would expect, retention is a top concern for 2021 with 80% of firms reporting concerns that attrition will pick up as their clients return to more normal business operations.

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Kicking Off 2021: The Retirement Industry Moves Forward from a Pandemic

Publications & Research

March 15, 2021

At the beginning of each year, the RLF surveys top retirement recordkeeping and asset management providers to better understand the…

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DC Firms Plan for More In-Person

Latest Perspectives

March 2, 2021

We’ve been closely monitoring the live meeting, travel, and event plans of our members, and a recent survey paints a clearer picture of when the DC business might get back to “normal.”  Our Q1 survey of relationship management leaders found that more firms are allowing travel for meetings and some are even planning live events.

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Q1 Small Market Sales Virtual Roundtable

Publications & Research

February 26, 2021

On February 9th, the Retirement Leadership Forum hosted a virtual roundtable for its Small Market (<$50M in plan assets) Recordkeeper…

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Q1 Large Market Sales Virtual Roundtable

Publications & Research

February 25, 2021

On February 9th, the Retirement Leadership Forum hosted a virtual roundtable for its Large Market ($50M+ in plan assets) Recordkeeper…

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Quarterly RSEC Meeting

Latest Perspectives

February 16, 2021

Last week, RLF hosted its first quarterly Recordkeeper Sales Executive Council (RSEC) meetings of 2021.  We convened senior leaders who manage small plan sales teams (<$50M) in the morning followed by an afternoon session for the large plan space ($50M+).  

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PEPs, AMAs, and Wellness

Latest Perspectives

February 2, 2021

We recently began research interviews for our Scaled Retirement Advisory Firm (SRAFs) Roundtable. And a good portion of the conversations is dedicated to these firms who are continuing to earn their name as Aggregators: despite the pandemic, 2020 and early 2021 acquisitions maintain a dizzying pace at record-level multiples.

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Kicking Off a Very Strange Year

Latest Perspectives

January 19, 2021

So here we are in 2021, kicking off a new year in an environment unlike any year that we’ve ever faced. It was with a lot of interest, then, that we fielded our 2021 agenda poll: our annual survey where we ask our members to tell us about their goals and plans for the year to help us set our research agenda. 

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Rethinking In-Plan Retirement Income

Publications & Research

January 15, 2021

The RLF surveyed leading recordkeeping and DCIO firms in December 2020 to assess their in-plan retirement income product capabilities. The…

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Participant Statement Delivery for DC Plans

Publications & Research

January 8, 2021

The Retirement Leadership Forum conducted a short, member-requested survey on how recordkeepers deliver statements to participants. In May 2020, the…

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New Year, New Research and Events

Latest Perspectives

January 5, 2021

Happy New Year!  We hope everyone had a happy and healthy holiday season. The RLF is excited for what we have planned for 2021. During the first four months of the year alone, we’ll be hosting a number of virtual events.

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DCIO Pricing and Product Development

Publications & Research

December 29, 2020

In November 2020, RLF conducted a member-requested survey on the most impactful product development trends in the DCIO space. With…

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Product Trends for Managing Retirement Income

Latest Perspectives

December 22, 2020

Earlier this month, the RLF hosted a retirement income virtual event for more than 40 defined contribution executives. One of the goals of the event was to discuss key product development trends for managing retirement income inside of the DC plan. Since the SECURE Act, the rate of product rollouts has increased dramatically, and we wanted to give members a chance to hear about new innovations and discuss the future direction of retirement income solutions.

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Relationship Management in a Pandemic

Publications & Research

December 21, 2020

In October 2020, RLF surveyed leading recordkeeping firms to assess the state of their sponsor and advisor relationship management (RM)…

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Rethinking Retirement Plan Sales

Publications & Research

November 23, 2020

In November 2020, the RLF (in partnership with SRI) surveyed leading recordkeeping firms to assess their sales successes and challenges…

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Participant Service Channels and Capabilities

Publications & Research

October 5, 2020

The Retirement Leadership Forum conducted a short, member-requested survey on the channels through which DC providers offer participant service (e.g.,…

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Finding Opportunity in Uncertainty

Publications & Research

September 15, 2020

2020 has clearly been a unique year for DCIO executives. For the typical firm, a business that was built around…

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Current State of Beneficiary Assignment in DC Plans

Publications & Research

August 18, 2020

The short report outlines the percentage of participants that have designated a beneficiary for their DC plan.  The report includes…

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Facilitating Plan Sponsor and Participant Meetings

Publications & Research

August 4, 2020

The Retirement Leadership Forum conducted a short, member‐requested survey on providers’ willingness to facilitate plan sponsors and participant meetings. Specifically,…

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Defined Contribution Plan Sales Pipeline – Impact of COVID-19

Publications & Research

June 23, 2020

To find out how much COVID-19 has impacted DC plan providers’ sales pipelines, the Secure Retirement Institute® (SRI™) and the…

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Staffing the Insurance/Sub-Advised Business

Publications & Research

June 19, 2020

The Retirement Leadership Forum conducted a short, member‐requested survey and a series of phone interviews to better understand DCIO members’…

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Managing a Scaled Retirement Advisory Business in a Time of Turmoil

Publications & Research

June 13, 2020

Insights from RLF’s Virtual Roundtable with SRAF (Scaled Retirement Advisory Firm) Members on April 16th, 2020.

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Becoming an Advisory Powerhouse: Managing Strategic Growth and Winning the Battle for the Workplace

Publications & Research

June 9, 2020

The RLF hosted top Aggregator or Scaled Retirement Advisory Firms this January. The presentation deck includes: merger and aquisitons, managing…

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Managing DCIO in a Time of Turmoil

Publications & Research

May 3, 2020

Insights from RLF’s Virtual Roundtable with DCIO Members on May 7th, 2020.

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Participant Activty Changes with COVID-19

Publications & Research

April 21, 2020

The RLF conducted a short survey to understand how plan participant activity has changed since the beginning of the COVID-19…

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COVID-19 Response and Management I

Publications & Research

April 1, 2020

The RLF conducted a short survey to create a resource on how the industry is responding to the recent pandemic…

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Recordkeeper Pricing and Proprietary Asset Benchmarking

Publications & Research

March 27, 2020

RLF conducted a member-requested survey yielding 8 responses from executives at recordkeeping firms. The purpose of this survey is to better understand our members’ pricing and profitability measurements for their Retirement Plan Recordkeeping business. The results demonstrate the pricing target metrics firms utilize and their results, as well as usage of proprietary assets.

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Assessing the Impact of SECURE

Publications & Research

March 11, 2020

Along with a webinar, this presentation deck assesses attidues, projectsion, challenges, and opportunites presented by the SECURE Act. RLF conducted…

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Catalogue: Retirement Income Investment Solutions and Services

Publications & Research

February 26, 2020

We put together a catalog of products, services, annuties, and funds by recordkeepers and DCIOs as related to retirement income;…

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Assessing the Impact of the SECURE Act

Webinar

February 12, 2020

The RLF is conducting a survey to gauge industry attitudes about the impact of the newly passed SECURE Act (including MEPS/PEPs and retirement income). In addition, this survey will look at specific plans firm are putting in place as a result of SECURE. With this survey, we will capture the views of record keepers, asset […]

webinar

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Kicking Off 2020: 2019 Retrospective and 2020 Preview

Publications & Research

February 11, 2020

Each January, the RLF starts the year by taking a deep dive into our members’ previous year and outlook for…

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Kicking Off 2020: 2019 Retrospective and 2020 Preview

Webinar

January 8, 2020

Each January, the RLF starts the year by taking a deep dive into our members’ previous year and outlook for their new. Results from our recent member agenda poll report 2019 to be an overall positive year as well as high expectations for 2020. With that in mind, it is important to understand how firms […]

webinar

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Building Long-Term Value: Responding to the New Demands of the Retirement Distribution Chain

Webinar

December 19, 2019

Part two of our series highlighting insight from our October Senior Executive meeting. Please click here to access the webinar replay.

webinar

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Building Long-Term Value: 2019 Senior Executive Forum

Publications & Research

December 5, 2019

The 2019 defined contribution playing field is littered with potential disruptors that threaten to undermine the relatively stable plan retention…

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Building Long-Term Value: 2019 Recordkeeper Survey

Publications & Research

November 25, 2019

In the Fall of 2019, the RLF conducted a survey of recordkeepers in support of our “Building Long Term Value”…

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2019 Senior Executive Summit: A New DC Landscape

Meeting

November 15, 2019

The 2019 defined contribution playing field is littered with potential disruptors that threaten to undermine the relatively stable plan retention metrics of the last decade. First, the pace of consolidation among all of the key players – asset managers, record keepers, distributors – is at an unprecedented level. Second, while plan sponsors continue to pressure […]

meeting

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Gearing Up for 2020

Latest Perspectives

November 13, 2019

It’s that time when our members are fine-tuning their plans for the coming year. We are headed on the road to speak at a number of sales team events and strategy meetings. Below are some key themes members are asking us to cover with their teams.

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Leveraging Data to Maximize Sales Productivity and Win Rates

Webinar

October 30, 2019

On November 5th we covered the first of a two-part series as we share key data and insights from our 2019 Senior Executive Forum. The first webinar focused on best practices in using data and predictive analytics to: Price for long-term retention Identify best fit prospects Focus the right sales resources on deals with the […]

webinar

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The CIT Opportunity

Publications & Research

September 27, 2019

After years of being thought of as an institutional-only solution, Collective Investment Trusts (CITs) are rapidly expanding across segments. Most…

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Affiliate Recordkeeper Compensation

Publications & Research

September 16, 2019

This brief report is intended to better understand how asset managers compensate their internal recordkeeping partners, built from 10 responses from…

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Small but Mighty: the SIMPLE Plan Market

Latest Perspectives

August 21, 2019

Recent success stories from firms like John Hancock show how predictive analytics promise a better way to understand participants and influence positive behaviors.

post

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SIMPLE Plan Survey

Publications & Research

Operating in an increasingly competitive sales environment and with legislation like the SECURE Act promising to change the playing field,…

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The New Managed Accounts Landscape

Webinar

July 29, 2019

The RLF’s most well-attended webinar last year was The Future of the QDIA. This year, the topic is heating up again with a particular emphasis on managed accounts. With providers and advisors striving to deliver a more personalized participant experience, even more time and energy is being spent on the investment offering and strategies that chip […]

webinar

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The New Managed Account Landscape

Publications & Research

July 24, 2019

The RLF’s most well-attended webinar last year was The Future of the QDIA. This year, the topic is heating up…

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Participant Notices in the Under $10M Market

Publications & Research

July 23, 2019

By member request, we conducted research to better understand providers’ participant regulatory notice offerings and capabilities in the under $10…

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Rollover Rates to Proprietary IRAs

Publications & Research

July 10, 2019

RLF member recordkeepers are interested in understanding the latest trends in rollover rates and retention in their proprietary IRA. As…

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DCIO Sales Specialization

Publications & Research

July 5, 2019

DCIO firms’ senior leadership consider many factors in making decisions about sales team structures and organization. We surveyed member firms…

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Current State of Distribution and Loan Fees (updated)

Publications & Research

June 13, 2019

In this update to 2018 research on fees charged by record keepers for distributions and loans , this custom report…

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Driving Plan Sponsor Loyalty in the Small Plan Market

Webinar

June 3, 2019

Cracking the code on the small plan market has long been a challenge of the retirement industry, but in recent years, the large, persistent coverage gap among small businesses relative to other markets has led to significant attention from the government, plan providers, and key industry groups. With that in mind, in January 2019, the […]

webinar

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Making the Cut: A New World of Investment Partnerships

Webinar

May 29, 2019

At our 2019 DCIO Executive forum, we discussed how recordkeepers, wire houses, aggregators, and consultants are all looking to offset fee pressure with investment revenue and the impact that has on the DCIO business. In many ways, these firms are fighting for control of the investment lineup, and this means asset managers are fielding an […]

webinar

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Small Plan Sponsor Survey Part Two: Driving Sponsor Loyalty in the Small Plan Market

Publications & Research

May 14, 2019

Cracking the code on the small plan market has long been a challenge of the retirement industry, but in recent…

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Making the Cut: A New World of Investment Partnerships

Publications & Research

May 2, 2019

At our 2019 DCIO Executive forum, we discussed how recordkeepers, wire houses, aggregators, and consultants are all looking to offset…

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2019 DCIO Senior Executive Forum: Making the Cut

Meeting

At our 2019 DCIO Executive forum, we discussed how recordkeepers, wire houses, aggregators, and consultants are all looking to offset fee pressure with investment revenue and the impact that has on the DCIO business. In many ways, these firms are fighting for control of the investment lineup, and this means asset managers are fielding an […]

meeting

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The State of the Small Plan Market

Webinar

March 26, 2019

Cracking the code on the small plan market has long been a challenge of the retirement industry, but in recent years, the large, persistent coverage gap among small businesses relative to other markets has led to significant attention from the government, plan providers, and key industry groups. With that in mind, in January 2019, the […]

webinar

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Small Plan Sponsor Survey Part One: State of the Small Plan Market

Publications & Research

March 25, 2019

Research from the second part to our small plan series. We covered our latest insight into how wellness programs and…

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A Look Back, A Look Ahead 2019

Publications & Research

February 20, 2019

2019 has started off fast with strong markets and optimism around new legislation amid continued economic expansion. DCIOs and record…

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RLF 2018 Retrospective and 2019 Outlook

Webinar

February 19, 2019

2019 has started off fast with strong markets and optimism around new legislation amid continued economic expansion. In this 30 minute webinar, we recap 2018 industry business results, review our members business outlook and top priorities for 2019, and share how our upcoming research will support these priorities. Presentation materials: click here Replay: click here

webinar

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Account Aggregation Capabilities of DC Providers

Publications & Research

February 3, 2019

As retirement readiness has moved toward the forefront of defined contribution providers’ participant engagement strategies, an increasing number of firms…

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Developing a Data Driven Retirement Platform

Webinar

December 11, 2018

Now more than ever technology has made it possible for companies to know their customers. From tracking their online behavior to building a full social/demographic profile, companies have access to endless sources of data. As a result, firms – like Amazon – can build truly personalized experiences that drive more business and increase customer loyalty. […]

webinar

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Retirement App Usage, Design, and Capabilities

Publications & Research

November 28, 2018

With the growing importance of mobile apps, this short report based on a survey of 12 retirement platforms aims to…

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Leveraging Digital to Drive Participant Action

Webinar

November 27, 2018

This one-hour webinar focuses on how firms can must take advantage of the trends that have dominated the business in 2018.

webinar

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A New Era of Personalization (November 2018 Executive Forum Materials)

Publications & Research

November 12, 2018

Disruption in financial services is a constant threat, and the retirement business is certainly not immune. Amid pressure on fees,…

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2018 RLF Annual Meeting: A New Era of Personalization

Meeting

November 8, 2018

In Chicago for our 2018 Annual Meeting, we discussed our views on how members must rethink their approach to innovation.  Our view is that firms must change their strategy from investments in bells and whistles aimed at securing a new plan sale to advancements that hold the promise of a level of personalization and automation […]

meeting

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A Window of Opportunity: Capitalizing on 2018’s Key Retirement Trends

Webinar

October 25, 2018

This one-hour webinar focuses on how firms can must take advantage of the trends that have dominated the business in 2018.

webinar

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2017 Year End DCIO Rankings

Publications & Research

September 21, 2018

Where does your firm stand?  We summarized the key data from Planadviser’s 2018 DCIO survey in one easy to use…

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CITs: Trustee Changes & Product Development

Publications & Research

September 12, 2018

The RLF conducted a short survey to quantify changes in CIT offerings, specifically to understand firms’: 1. Trustee Relationships 2.…

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pdf

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2018 DCIO Benchmarking Report

Publications & Research

August 20, 2018

This Retirement Leadership Forum conducted a 33 question survey covering 5 areas of the DCIO Business: DC Assets and Sales…

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Building Client Advisory Boards that Drive Impact

Publications & Research

August 19, 2018

Looking for ways to differentiate in a mature, commoditized market some retirement plan providers have formed client advisory boards. These…

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A Smarter Approach to DCIO Distribution

Publications & Research

June 20, 2018

Despite the increasingly crowded and competitive landscape, our DCIO members continue to experience double digit growth in sales, remain committed…

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pdf

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A Smarter Approach to DCIO Distribution

Webinar

June 19, 2018

Despite the increasingly crowded and competitive landscape, our DCIO members continue to experience double digit growth in sales, remain committed to the business and are upping their investment in sales resources. So what exactly are firms doing to drive sales? Join our webinar to learn how leading DCIOs are: Capitalizing on the rise of the […]

webinar

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The Future of the QDIA

Webinar

May 22, 2018

In this one hour webinar we address the drivers of change in the QDIA landscape, the state of custom and open architecture TDFs , and the potential for managed accounts as a QDIA.

webinar

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The Future of the QDIA

Publications & Research

Materials from our webinar on the Future of the QDIA. The presentation explains how despite proprietary and “off the shelf”…

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2018 DCIO Senior Executive Forum Meeting Materials

Publications & Research

May 14, 2018

Download the materials from our 2018 DCIO senior executive forum.  In this deck, we explore some of the most important…

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pdf

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2018 DCIO Senior Executive Forum: A Path to Sustainable Growth

Meeting

May 3, 2018

On May 3rd, we held our annual DCIO executive forum at Allianz’s offices in New York City.  At this event, we presented our latest research A Path to Sustainable Growth: Responding to the Rapidly Changing DCIO Landscape, which highlights: The current state of the DCIO business Reinvesting in home office relationships The evolution of the QDIA The […]

meeting

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Retirement Income Revisited

Publications & Research

April 4, 2018

Materials from a one hour webinar that takes a deep dive into our most recent research on the key trends…

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pdf

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Capturing the Retirement Income Opportunity

Webinar

April 3, 2018

In this one hour webinar, we take a deep dive into our most recent research on the key trends in retirement income products and services.

webinar

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Improving Outcomes Through Predictive Analytics

Latest Perspectives

March 19, 2018

Recent success stories from firms like John Hancock show how predictive analytics promise a better way to understand participants and influence positive behaviors.

post

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It’s Time to Get Serious About Retirement Advice

Latest Perspectives

February 19, 2018

Over the last decade, I’ve seen the wealth management business go through a transformation from an “investment business” to an “advice business”, and I believe 2018 is the year that the retirement industry needs to follow their example.

post

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Current State of Distribution and Loan Fees

Publications & Research

February 9, 2018

As the industry continue to face significant fee pressure, RLF members are interested in understanding other firms’ approach to charging…

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pdf

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A Look Ahead

Latest Perspectives

January 19, 2018

We recently finished analyzing the results of our 2018 member survey, and some of the findings are pretty surprising.

post

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RLF 2017 Retrospective and 2018 Research Preview

Webinar

January 16, 2018

For executives in the retirement industry, 2017 proved to be a bit of a roller coaster ride. Skyrocketing markets were counter-balanced by uncertainty over the fiduciary rule, threats from tax reform, and continued concerns about participant retirement preparedness. 2018 promises more of the same:  we’ve already seen the introduction of new legislation aimed at “simplifying” […]

webinar

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Key Retirement Challenges and Initiatives for 2018

Publications & Research

January 12, 2018

In November 2017, the Retirement Leadership Forum conducted a survey of retirement providers to understand their top priorities for 2018.…

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2017 Plan Provider Benchmarking

Publications & Research

December 10, 2017

This report provides detailed results of the RLFs 2017 survey of plan providers.  Key areas covered include: • Key Platform…

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pdf

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The Changing Plan Sponsor Landscape: Building an Agile Wellness Offering

Webinar

December 1, 2017

Our second installment of a deep dive into sponsor’s top challenges and priorities will look at the most talked about trend of 2017:  financial wellness. There’s no doubt that employee financial wellness is climbing the list of sponsors top concerns.  There are many things about wellness that are much less certain:  are wellness programs effective?  […]

webinar

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2017 RLF Annual Meeting Materials

Publications & Research

November 13, 2017

Plan Sponsors world has changed dramatically in 2017. The new Fiduciary Rule is here, and with it comes heightened fears…

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pdf

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The Changing Plan Sponsor Landscape: Using Data and Technology to Improve Sponsor Loyalty (webinar)

Webinar

In this first installment of our deep dive into plan sponsor’s top challenges and priorities, we’ll examine the importance of better data and technology to driving sponsor loyalty. Our research found that plan sponsors want more from their defined contribution providers that ever before.  They want providers to take on more of the burden of […]

webinar

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Revisiting Collective Trust Minimums

Publications & Research

November 12, 2017

A number of our members have started to reevaluate their minimums and this paper is a result of a question…

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The Payroll IRA: A Solution Looking for a Problem to Solve

Publications & Research

November 11, 2017

As politicians, regulators, retirement providers, and other industry experts raise the alarm bell about the retirement coverage gap, the search…

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2017 RLF Annual Meeting

Meeting

October 24, 2017

Plan Sponsors world has changed dramatically in 2017. The new Fiduciary Rule is here, and with it comes heightened fears about liability in offering a retirement plan. Healthcare is in the headlines daily, which has pushed retirement to the status of secondary benefit. Finally, concepts like total rewards and financial wellness make our role in […]

meeting

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The Wellness Space is Getting Crowded

Latest Perspectives

October 2, 2017

Many industry publications have called 2017 the year of Financial Wellness. More and more evidence points to the fact that — as one member put it — “wellness is real” and not just a passing fad.

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Defining Open Architecture Target Date Funds

Publications & Research

September 29, 2017

At the request of a member, the Retirement Leadership Forum conducted interviews with 8 consultants and third party fiduciary firms…

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